I'm sure that this is probably just a huge misunderstanding on Dell's part, or perhaps it is just the ramblings of some anti-microsoft crazy, or maybe someone at Dell forgot to talk to their PR department before they let this one fly. 
 
It seems that someone was recently told that they would have to pay 49 dollars before Dell would remove the spyware from their new computer that SHIPPED WITH IT INSTALLED FROM THE FACTORY! 
 
I didn't believe it myself. Maybe this guy made the whole thing up? To be fair, Dell would argue that they don't see anything wrong with a piece of software that keeps track of a users's browsing habits and forwards that information along to a third party service that will then better choose what advertising to display on the computer (in other words, POPUPS!). PHEW...I'm tired just typing that. 
 
Read the ARTICLE. 
CH